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    <title>Chatbase Status - Incident history</title>
    <link>https://status.chatbase.com</link>
    <description>Chatbase</description>
    <pubDate>Sun, 5 Jul 2026 11:44:17 +0000</pubDate>
    
<item>
  <title>Degraded performance</title>
  <description>
    Type: Incident
    Duration: 19 minutes

    Affected Components: AI Agents, Training, Dashboard
    Jul 5, 12:03:29 GMT+0 - Resolved - This incident has been resolved. Jul 5, 11:44:17 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 19 minutes</p>
    <p><strong>Affected Components:</strong> , , </p>
    <p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>12:03:29</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>11:44:17</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
]]>
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  <pubDate>Sun, 5 Jul 2026 11:44:17 +0000</pubDate>
  <link>https://status.chatbase.com/incident/cmr7q43gq08i31bqg1p9e6eis</link>
  <guid>https://status.chatbase.com/incident/cmr7q43gq08i31bqg1p9e6eis</guid>
</item>

<item>
  <title>Training is not working</title>
  <description>
    Type: Incident
    Duration: 2 hours and 15 minutes

    Affected Components: Training
    May 20, 01:45:26 GMT+0 - Resolved - This incident has been resolved. May 19, 23:30:07 GMT+0 - Investigating - We&#039;re currently experiencing an outage affecting agent training and creating new agents. The issue has been identified as an upstream provider experiencing a **major outage**.   
  
Provider of concern: **Railway**  
Provider&#039;s status page to track: &lt;https://status.railway.com/&gt; 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 15 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>01:45:26</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>23:30:07</var> GMT+0</small><br><strong>Investigating</strong> -
  We&#039;re currently experiencing an outage affecting agent training and creating new agents. The issue has been identified as an upstream provider experiencing a **major outage**.   
  
Provider of concern: **Railway**  
Provider&#039;s status page to track: &lt;https://status.railway.com/&gt;.</p>
]]>
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  <pubDate>Tue, 19 May 2026 23:30:07 +0000</pubDate>
  <link>https://status.chatbase.com/incident/cmpdcsptx05xpqj6z48tra3ke</link>
  <guid>https://status.chatbase.com/incident/cmpdcsptx05xpqj6z48tra3ke</guid>
</item>

<item>
  <title>Broad service outage in dashboard and chatbot widgets</title>
  <description>
    Type: Incident
    Duration: 1 hour and 2 minutes

    Affected Components: Dashboard
    Jun 12, 20:42:09 GMT+0 - Resolved - Our upstream provider&#039;s services are recovering. Our services are back online. Jun 12, 19:40:29 GMT+0 - Monitoring - Our upstream provide has had an outage that affects Chatbase. We are continuing to keep an eye on things and will provide more updates as information becomes available. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 2 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>20:42:09</var> GMT+0</small><br><strong>Resolved</strong> -
  Our upstream provider&#039;s services are recovering. Our services are back online..</p>
<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>19:40:29</var> GMT+0</small><br><strong>Monitoring</strong> -
  Our upstream provide has had an outage that affects Chatbase. We are continuing to keep an eye on things and will provide more updates as information becomes available..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 12 Jun 2025 19:40:29 +0000</pubDate>
  <link>https://status.chatbase.com/incident/cmbtsa1b5006rms6gy23mvg6r</link>
  <guid>https://status.chatbase.com/incident/cmbtsa1b5006rms6gy23mvg6r</guid>
</item>

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